FAQs
Frequently Asked Questions
Welcome to the CAVE FAQ Section
Here, you’ll find answers to some of the most common questions about our products, services, and company. If you don’t find the information you’re looking for, feel free to reach out to us directly.
A: The Air-Orienter is an innovative cooling solution that uses evaporation-based technology to provide energy-efficient, eco-friendly cooling for homes, offices, and small businesses.
A: The Air-Orienter is available in different models with coverage areas ranging from 150 sq. ft. to 500 sq. ft.. Check our [Buy Now Page] for more details.
A: Yes, the Air-Orienter is designed to provide effective cooling even in humid conditions, though its performance is optimized for dry to moderate humidity levels.
A: Unlike traditional ACs, the Air-Orienter consumes up to 80% less energy, emits no harmful gases, and uses natural cooling methods for a comfortable and sustainable experience.
Yes, you can cancel or modify your order within 24 hours of placing it. Contact us at info@caveao.com or call us at +91-9426-044845 for assistance.
We accept credit/debit cards, UPI payments (Google Pay, PhonePe, Paytm), net banking, and cash on delivery (COD available on select models).
You can place an order directly through our [Buy Now Page]. Select the model that fits your needs, add it to your cart, and complete the secure checkout process.
We deliver across all locations in India.
Orders are typically shipped within 2-5 business days of confirmation, and delivery times depend on your location.
Yes, we offer free shipping on all orders.
Once your order is shipped, you’ll receive an email with a tracking link to monitor its progress.
You can return the Air-Orienter within 30 days of delivery if it’s unused and in its original packaging. Contact us to initiate the return process.
The Air-Orienter comes with a 2-year warranty covering manufacturing defects. For warranty claims, contact us at info@caveao.com or call us at +91-9426-044845.
Yes, refunds are processed within 7-10 business days after we receive and inspect the returned product.
Maintenance is simple! Regularly clean the filters and water tank as instructed in the user manual to ensure optimal performance.
For any technical assistance, email us at info@caveao.com or call our support team at +91-9426-044845.
You can place an order directly through our [Buy Now Page]. Select the model that fits your needs, add it to your cart, and complete the secure checkout process.
You can reach us at:
Phone: +91-9426-044845
Email: info@caveao.com
Address:
302, Krishna, Rajnagar Crossroad, Paldi,
Ahmedabad 380007, India
Yes, we are always looking for partners who share our vision for sustainable cooling. Visit our [Partner With Us Page] or contact us directly for more details.
Still Have Questions?
If your question isn’t listed here, don’t hesitate to get in touch with us. We’re here to help!